3D Character and Question MarkCarpet Cleaning FAQs

How much time will it take to clean my carpet?

Generally, it will take approximately 20 minutes per room. This time can vary greatly with respect to the amount of furniture to be moved, how soiled the carpet is, and any necessary spot removal treatments.

Won’t water damage my carpet?

Water can damage carpet if it is improperly extracted. However, the method used by Auckland Carpet Cleaning removes 95% of the limited water with Auckland Carpet Cleaning industrial-strength vacuum. In addition, it’s the method that most carpet manufacturers would suggest.

How much time will it take for my carpet to dry?

Drying time is usually determined by humidity levels, airflow to the room(s) cleaned, and the type of carpet. Generally speaking, turning on your air conditioning or heating system (depending on the time of year and your location) will help speed the process. Although it typically takes 2-24 hours for the carpet to dry; you may walk on it as soon as we are finished (just don’t forget to remove street shoes first to avoid re-soiling).

Does cleaning my carpet makes it soil faster?

The problem is caused by residues being left in the carpet which attract dirt. The modern methods we use rinse almost all of the cleaning agents out of the carpet so that it will not attract dirt.

How much time do I have to wait to permit my children or pets on the carpet?

The carpet may be walked on with clean feet or indoor shoes right after cleaning; however, we recommend restricting activity on the carpet to this foot traffic until it is completely dry.

Will the cleaning agents employed cause harm to my children or pets?

Auckland Carpet Cleaning basic cleaning solution is nearly the same as laundry detergent. Though it may be both family and environmentally friendly, it is always a good idea to restrict contact between the recently cleaned carpet and your children or pets.

Do I have to move my furniture prior to the arrival of the crew?
Our staff are professionally trained to move furniture, and place back when our cleaning is finished. We do advise you remove items off of your furniture such as electronics, plants, lamps, and knick-knacks. Generally, we will move almost all furniture that can be safely moved by a two-man crew. There are some items we will not move, including: pianos, electronics, china cabinets, waterbeds, some large beds, dressers with mirrors, billiard tables, and so on.

Do I need to be home when my carpet is cleaned?

It is not required that you be home while your carpet is cleaned because we are thoroughly trained professionals you can rely on. To be able to provide the best possible service, we do recommend that someone be home before we begin cleaning to discuss any specific needs or areas of concern with regards to the care of your carpet.

Is it possible that both my area rug and the carpet it sits on cleaned at the same time?

Yes. However, the area rug can’t dry over the wet carpet. Take the area rug to a clean hard surface to dry. Occasionally, Auckland Carpet Cleaning technicians may bring your area rug to a special facility to be cleaned and deliver the rug back once it is totally dry.

What if the spots reappear?

Despite the fact that most spots removed from carpet do not reappear, some substances in carpet backing may wick to the surface following cleaning. Should this happen, contact your local Auckland Carpet Cleaning at 376 7007 as soon as possible. They will be able to help you resolve this concern.

How do you guarantee customer satisfaction?

We are pleased to correct any situation. In some instances this can mean spot cleaning specific areas of concern or even completely re-cleaning the areas under consideration.


Auckland City
Auckland Cbd, Epsom, Hernebay, Mt Eden, Newmarket, Ponsonby, Parnel, Westhaven

North Shore
Albany, Birkdale, Birkenhead, Brownsbay, Devonport, East Coast Bays, Glenfield, Greenhieth, North Auckland, North Habour, Milford, Murraysbay, Takapuna

West Auckland
Glendene, Glen Eden, Henderson, Hobsonville, Massey, Mt Albert, Mt Roskill, New Lynn, Point Chevalier, Te Atatu, Titirangi, Waitakere City, West Habour

South Auckland
East Tamaki, Greenlane, Mangere, Manukau, Manurewa, Mt Wellington, Onehunga, Otahuhu, Otara, Papatoetoe, Penrose, Pukekohe, Papakura

East Auckland
Bucklands Beach, Botany, Dannemora, Eastern Bays, Eastern Suburbs, Ellerslie, Glen Innes, Halfmoon Bay, Howick, Panmure, Pakuranga, Remuera St Johns

Hibiscus Coast
Helensville, Dairy Flat, Orewa, Rodney District, Silverdale, Wairewa, Warkworth, Whangaparaoa

Auckland Carpet Cleaning

We begin by removing all loose soil in the carpet by using a powerful dry vacuum system. We then lightly spray Auckland Carpet Cleaning exclusive cleaning solution onto the carpet. This solution is a mild cleaning solution which immediately penetrates each carpet fiber, and starts breaking up the dirt trapped within.

We then go over the carpet with a floor buffer which has specially designed absorbent pads on the bottom. The buffer weighs about 100 pounds, so as it spins, it gently flops the carpet fiber every way possible.

The soil from the top of the fiber down to the base is gently removed. The dirt collects on the absorbent pad.

We use both sides of the pad, then when it is dirty we use another clean pad. Continuing until the soil and moisture is totally removed. At the end of the day we wash the dirty pads so we are ready to go the next day.

Next, we groom the carpet fibers all in one direction. The carpet will be totally dry in less than an hour after we finish the process. The carpet will be standing up like it did when it was new. It will look, feel, and smell clean and fresh.

Our Carpet Cleaning includes:

  • Firm estimate with no hidden charges
  • Firm, convenient, on-time appointments
  • Specially trained technicians
  • We move most furniture
  • Stain Removal
  • Carpet Deodorant
  • Stain resistant protective coating available
  • Backed by Auckland Carpet Cleaning unique 100% satisfaction guarantee